Customer Support Centre
If you have a question about Sloty, need help with your account or are experiencing a technical issue, our support team is available to assist. You can also get in touch to share general feedback or ask about payments and affiliate partnerships. Choose a convenient contact option below and include your username where relevant, so the team can direct your enquiry. Please avoid sending passwords or full payment card details by email. We’ll aim to direct your message to the right team.
| Department | Contact |
|---|---|
| Customer support | [email protected] - account and technical help |
| General enquiries | [email protected] - general questions |
| Affiliate enquiries | [email protected] - partnership enquiries |
| Payment queries | Contact customer support for deposit or withdrawal questions |
| Telephone | +44 161 496 2873 |
| Working hours | Monday to Friday, 09:00–18:00 UK time |
Email Assistance
Email is the preferred way to contact Sloty about detailed requests, account-related issues or anything that needs an explanation or supporting documents. Include a clear subject line and keep your contact details up to date so the team can understand your message and get back to you without unnecessary delays. Please avoid sending sensitive payment details by email.
Contact Form
Response Time
Most support enquiries are answered within one business day. Requests involving account checks, payments or technical issues may take longer, depending on their nature and the information needed to review them. When contacting support, include a clear description of the issue to help the team understand your request.
Feedback
Have feedback, a suggestion or an idea for improving the website? We’d like to hear from you. Your comments are reviewed carefully and help us make practical improvements to the service and the way you use Sloty. Whether it’s about finding games, using the site on mobile or navigating your account, your input can help shape a better experience for everyone.