Terms and Conditions
Welcome to Sloty’s Terms and Conditions. This page sets out the rules governing use of our platform and defines the relationship between our company and users who access or interact with our casino services in the United Kingdom. The provisions below explain responsibilities, eligibility and operational policies that apply when creating an account, playing games, using promotions, making deposits and withdrawals, and raising disputes. Users should read these terms carefully before registering or transacting, as continued use of our services constitutes acceptance of these conditions and any updates we publish.
Account Responsibilities
Registration and Verification
Accounts must be opened with accurate personal details and a valid UK address. Identity and address verification is required before any withdrawal and may be requested at other times to comply with anti-money laundering and regulatory obligations. Submission of false or misleading information may lead to account suspension or closure.
Account Security
Users are responsible for maintaining the confidentiality of login credentials and for any activity carried out through their accounts. Prompt notification to our support team is required if unauthorised access is suspected. We may suspend access while investigations take place and will not be liable for losses arising from compromised credentials where reasonable security measures were not followed.
Eligibility Requirements
Access to our services is restricted to persons aged 18 or over and located in jurisdictions where online gambling is permitted. Residents of restricted countries, including those specified in our registration process, are prohibited from creating accounts. Multiple accounts per person, household or device are not allowed and may result in forfeiture of funds.
Acceptable Use of the Service
Use of our platform must comply with applicable law and the terms herein. Prohibited conduct includes fraud, chargebacks, collusion, bonus abuse, use of bots, exploitation of system errors and any activity intended to circumvent system controls. We reserve the right to take appropriate action, including withholding funds, closing accounts and reporting unlawful behaviour to authorities.
Bonus and Promotion Rules
Promotional offers are subject to specific terms which form part of these conditions. General principles include eligibility limits, contribution rates for different game types, wagering requirements, expiry periods and maximum bet rules while bonus funds are active. Failure to satisfy promotion terms may lead to cancellation of bonuses and associated winnings.
Deposits and Withdrawals
Deposits must be made using payment methods available in the UK cashier. Withdrawals are processed following verification and subject to internal review periods to prevent fraud. Minimum and maximum transaction limits, processing times and withdrawal caps apply and are set out in the cashier. We do not charge withdrawal fees, though third-party payment providers or banks may apply their own charges.
Dispute Handling
Disputes should be raised via our customer support channels with full details and any supporting evidence. We aim to resolve matters promptly and fairly. Where internal resolution is not possible, eligible customers may have access to independent dispute resolution or the relevant regulatory authority identified in our contact information.
Updates to the Terms
These Terms and Conditions may be amended from time to time to reflect legal, regulatory or operational changes. Notification of material updates will be provided via our website or account communication channels. Continued use of our services after changes are posted constitutes acceptance of the updated terms.